TY - BOOK AU - Meredith,Jack R. AU - Shafer,Scott M. TI - Operations management for MBAs SN - 9781118369975 [paperback] PY - 2013/// CY - New York PB - John Wiley and Sons Inc. KW - Production management N1 - Contents: Chapter 1: Operations strategy and global competitiveness -- Chapter 2: Process planning and design -- Chapter 3: Controlling processes -- Chapter 4: Process improvement: minimizing variation through six sigma -- Chapter 5: Process improvement: reducing waste through lean -- Chapter 6: Managing process improvement projects -- Chapter 7: Supply chain management -- Chapter 8: Capacity, scheduling, and location planning ER -