TY - BOOK AU - Gilliland, Burl E. AU - James, Richard K., TI - Crisis intervention strategies SN - 9781305271470 PY - 2017///] CY - Belmont, CA PB - Brooks/Cole, Cengage Learning, KW - Crisis intervention (Mental health services) N1 - Reproduced copy from Uc Main Library to Uc Banilad Library; Contents: 1 Basic Training : Crisis intervention theory and application -- 2 Handling specific crises: going into the trenches -- 3 On the home front: crisis in the human services workplace -- 4 No man's land: facing disaster ER -