TY  - BOOK
AU  - Taylor,Shirley
TI  - Model business letters, emails and other business documents
SN  - 9780273751939 [paperback]
PY  - 2012///
CY  - Harlow, England, New York
PB  - Pearson
KW  - Commercial correspondence
KW  - Business writing
KW  - Letter writing
N1  - Includes index; Contents: Part 1 Communication: an overview -- Part 2 Business writing basics -- Part 3 Electronic communication -- Part 4 Routine business transactions -- Part 5 General business correspondence -- Part 6 Creative and persuasive documents
ER  -