TY - BOOK AU - Jones,Gareth R. AU - George,Jennifer M. TI - Contemporary management SN - 0072469447 [paperback] PY - 2003/// CY - Boston PB - McGraw-Hill/Irwin KW - Management N1 - Includes index; Contents: Chapter 1 Managers and managing -- Chapter 2 The evolution of management theory -- Chapter 3 Attitudes, values, ethics, and culture: the manager as a person -- Chapter 4 Managing diverse employees in a diverse environment -- Chapter 5 Managing the organizational environment -- Chapter 6 Managing the global environment -- Chapter 7 The manager as a decision maker -- Chapter 8 The manager as a planner and strategist -- Chapter 9 Managing organizational structure -- Chapter 10 Organizational control and culture -- Chapter 11 Human resource management -- Chapter 12 Motivation -- Chapter 13 Leadership -- Chapter 14 Groups and teams -- Chapter 15 Communication -- Chapter 16 Organizational conflict, negotiation, politics, and change -- Chapter 17 Managing information systems and technologies -- Chapter 18 Operations management: managing quality, efficiency, and responsiveness to customers -- Chapter 19 The management of innovation, product development, and entrepreneurship ER -