TY - BOOK AU - De Kare-Silver, Michael. AU - De Kare-Silver, Michael. TI - E-shock: the new rules : e-strategies for retailers and manufacturers SN - 033380233 [paperback] PY - 2000/// CY - Basingstoke PB - Palgrave KW - Electronic commerce N1 - Previous ed.: published as E-shock 2000; Includes index; Contents: 1 Overview: the key conclusions -- 2 Definitions and consumer trends -- 3 Learning from the pioneers in electronic selling -- 4 Future growth of electronic shopping: look out for 2005! -- 5 The ES test: how to tell how much your business is going to be affected -- 6 How can retailers respond? -- 7 Ten strategic options for retailers -- 8 The store of the future -- 9 Rapidly improving technology meets growing consumer demand -- 10 The world is changing: assets to knowledge -- 11 Structural difficulties with the internet will be overcome -- 12 How can manufacturers respond? -- 13 Manufacturers' ten strategic options -- 14 The new marketing imperatives: marketing in the electronic age -- 15 Setting the strategy and mobilising the organisation -- 16 The next wave in electronic shopping. ER -