TY - BOOK AU - Taylor,Shirley TI - A practical guide to business communication SN - 9810699093 [newsprint] PY - 2006/// CY - Philippines PB - Pearson Education South Asia PTE. LTD. KW - Business communication N1 - Includes appendix and index; Contents: Section One Communication -- Section Two The use of business letters -- Section Three Telecommunications -- Section Four Internal communication -- Section Five Persuasive communication -- Section Six Visual and oral communication ER -