TY - BOOK AU - Briggs, Julie K., TI - Telephone triage protocols for nurses SN - 9781451194296 [springbind] PY - 2016/// CY - Philadelphia : PB - Wolters Kluwer KW - Emergency Nursing KW - Handbooks KW - methods KW - Nursing Assessment KW - Clinical Protocols KW - Telephone KW - Triage N1 - Includes bibliographical references and index; Adult ER -