TY  - BOOK
AU  - Pathak, Anil. 
TI  - Communication fundamentals: theories and applications for university students 
SN  - 981244999X [paperback]
PY  - 2005///
CY  - Singapore
PB  - Pearson
KW  - Communication
KW  - Communication in management
KW  - Study and teaching
N1  - Includes bibliographical references; Contents: Chapter 1 Communication: the process and the product -- Chapter 2 Perception, self-concept and transaction -- Chapter 3 Listening: skills and strategy -- Chapter 4 Managing conversation -- Chapter 5 Communication beyond words -- Chapter 6 Communicating in groups -- Chapter 7 Managing conflict: principles and strategies -- Chapter 8 The process of business writing -- Chapter 9 Managing web-based communication
ER  -