University of Cebu-Banilad Library catalog › Results of search for 'ccl=su:"Satisfaction."'

	1.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson by Colquitt, Jason \| Lepine, Jeffery A \| Wesson, Michael J. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, 2009Online access: Publisher description \| Table of contents only Availability: Items available for loan: College LibraryCall number: 658.3 C71 2009 (1). Place hold
	2.	Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't / Mary Naylor and Susan Greco by Naylor, Mary \| Greco, Susan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Chicago : McGraw-Hill, c2002Availability: Items available for loan: College LibraryCall number: 658.812 N23 2002 (1). Place hold
	3.	Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson. by Wilson, Larry, 1930- \| Wilson, Hersch. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Essex Junction, VT : Omneo, c1994Availability: Items available for loan: College LibraryCall number: 658.812 W69 1994 (1). Place hold
	4.	Customer centered growth : five proven strategies for building competitive advantage / Richard Whiteley and Diane Hessan. by Whiteley, Richard C \| Hessan, Diane. Material type: Text Publisher: Reading, Mass. : Addison-Wesley Pub., c1996Availability: Items available for loan: College LibraryCall number: 658.812 W58 1996 (1). Place hold
	5.	Increasing patient satisfaction : a guide for nurses / Roberta L. Messner and Susan J. Lewis. by Messner, Roberta L \| Lewis, Susan J. Material type: Text Publisher: New York : Springer Publishing, c1996Availability: Items available for loan: College LibraryCall number: 610.73 M56 1996 (1). Place hold
	6.	Up the loyalty ladder : turning sometime customers into full-time advocates of your business / Murray Raphel and Neil Raphel. by Raphel, Murray, 1928- \| Raphel, Neil. Edition: First edition.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Harper Business, c1995Availability: Items available for loan: College LibraryCall number: 658.8 R18 1995 (1). Place hold
	7.	Career : Christopher D. Hudson, Denise Kohlmeyer and Randy Southern. clues for the clueless / by Hudson, Christopher D \| Kohlmeyer, Denise \| Southern, Randy. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Urichsville, OH : Promise Press, c1999Availability: Items available for loan: College LibraryCall number: 650.14 H86 1999 (1). Place hold
	8.	The problems of work / L. Ron Hubbard. by Hubbard, L. Ron. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Malaysia : Synergy Publishing Company, [date of publication not identified]Availability: Items available for loan: College LibraryCall number: 658.13 H86 ? (1). Place hold
	9.	Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / Michael D. Johnson, Anders Gustafsson. by Johnson, Michael D. (Michael David) \| Gustafsson, Anders, 1964-. Edition: First editionMaterial type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco ; Jossey-Bass, c2000Online access: Contributor biographical information \| Publisher description \| Table of Contents Availability: Items available for loan: College LibraryCall number: 658.812 J63 2000 (1). Place hold
	10.	The appraisal check list : how to help your team get the results you both want / Brian Watling. by Watling, Brian \| Institute of Management (Great Britain). Material type: Text; Format: print ; Literary form: Not fiction Publisher: London : Institute of Management : Pitman Pub., c2000Other title: Appraisal checklist.Availability: Items available for loan: College LibraryCall number: 658.3 W32 2000 (1). Place hold
	11.	Strategies for the new health care marketplace : managing the convergence of consumerism and technology / Dean C. Coddington, Elizabeth A. Fischer, Keith D. Moore. by Coddington, Dean C [author.] \| Fischer, Elizabeth A [author.] \| Moore, Keith D [author.]. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco : Jossey-Bass, c2001Online access: Contributor biographical information \| Publisher description \| Table of Contents Availability: Items available for loan: College LibraryCall number: 362.1 C64 2001 (1). Place hold
	12.	When customers think we don't care : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. by Buchanan, Richard W. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Sydney : McGraw-Hill, c2002Availability: Items available for loan: College LibraryCall number: 658.812 B85 2002 (1). Place hold
	13.	Entrepreneurial marketing : a blueprint for customer engagement / Beth Goldstein. by Goldstein, Beth [author.]. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Thousand Oaks, California : SAGE Publications, Inc., c2021Availability: Items available for loan: College LibraryCall number: 658.8 G57 2021 (1). Place hold
	14.	No cover image available No cover image available Job satisfaction hotel and restaurant management graduates of University of Cebu-Banilad Batch 2017-2018 / Jorem B. Gonzales, Marth Lyn Q. Alforque, Leonito P. Monto Jr. Granken Kevin G. Morgia. by Gonzales, Jorem B \| Alforque, Marth Lyn O \| Monto, Leonito P. Jr \| Morgia, Franken Kevin G. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu CIty : University of Cebu-Banilad, c2021Availability: Items available for reference: College Library Not for loanCall number: T G58jo 2021 (1). :
	15.	No cover image available No cover image available Rate of satisfaction of all graduating HRM students to University of Cebu-Banilad hotel and restaurant management program/ Jhames Matthew Fernandez, Roldan M. Maghanoy, Patricia Aubrei Gorres, Myrizza Aijeleth Borja. by Fernandez, James Matthew \| Maghanoy, Roldan M \| Gorres, Patricia Aubrei \| [Borja, Myrizza Aijeleth,]. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu City : University of Cebu-Banilad, c2020Availability: Items available for reference: College Library Not for loanCall number: T F39ra 2020 (1). :
	16.	No cover image available No cover image available Factors influencing consumer's preference on telecommunication service / Geovena Rose Garciano, Yvonne Unabia, Junah Melodgen M. Arcilla, Rowena Arman, Jay Ann Montalban. by Garciano, Geovena Rose \| Arcilla, Junah Melodgen M \| Montalban, Jay Ann \| Unabia, Yvonne \| Arman, Rowena L. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu City, Philippines : University of Cebu - Banilad, c2016Availability: Items available for reference: College Library Not for loanCall number: FS G16fa 2022 (1). :
	17.	Foundation course for customer service supervisor / 3G E-learning LLC. by 3G E-learning LLC [author and editor.]. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, United States of America : 3G E-learning LLC, c2021Availability: Items available for loan: College LibraryCall number: 658.8 A77 2021 (1). Place hold
	18.	No cover image available No cover image available Motivational factors and job satisfaction among caregivers in selected nursing homes / Ma. Chela Mae T. Mercader, Dorothy Joy B. Bongo, MIchael Senean A. Delgado, Loudette Marie G. Salve, Dennis Gabriel C. Guanlo. by Mercader , Ma.Chela Mae T [author.] \| Bongo , Dorothy Joy B \| Delgado , Michael Senean A \| Salve , Loudette Marie G \| Guanlo , Dennis Gabriel C. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu City, Philippines : Univeristiy of Cebu-Banilad, c2022Availability: Items available for reference: College Library Not for loanCall number: T M53mo 2022 (1). :
	19.	No cover image available No cover image available Customer satisfaction on Panoypoy Heights, Consolation, Cebu / Anthonez Bancale, Blaze Camille Degollacion, Geoffrey Ermac, Jennelyn Velayo. by Bancale, Anthonez [author. ] \| Degollacion, BLaze Camille \| Ermac, Geoffrey \| Velayo, Jennelyn. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu City, Philippines: University of Cebu - Banilad c2022Availability: Items available for reference: College Library Not for loanCall number: T B22cu 2022 (1). :
	20.	No cover image available No cover image available Level of satisfaction to prenatal care of pregnant mother in a Barangay health center / Justerine C. Tejero, Gian Paolo N. Alcazar, Shainia C. Dorog, Mary Althrens A. Moralde, John Izach S. Beltran by Tejero, Justerine C [author.] \| Alcazar, Gian Paolo N [author.] \| Dorog, Shainia C [author.] \| Moralde, Mary Althrens A [author.] \| Beltran, John Izach S [author.]. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu City, Philippines : University of Cebu - Banilad, c2022Availability: Items available for reference: College Library Not for loanCall number: T T23le 2022 (1). :

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