University of Cebu-Banilad Library

Your search returned 27 results.

21.
It's all about service : how to lead your people to care for your customers / Ray Pelletier.

by Pelletier, Ray, 1948- [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., c2005Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: College LibraryCall number: 658.812 P36 2005 (1).

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22.
Harvard Business Review : on customer relationship management / Harvard Business School Press.

by Harvard Business School Press.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : Harvard Business School Press, c2001Other title: Customer relationship management.Availability: Items available for loan: College LibraryCall number: 658.812 P88 2001 (1).

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23.
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan.

by Buchanan, Richard W.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Sydney : McGraw-Hill, c2002Availability: Items available for loan: College LibraryCall number: 658.812 B85 2002 (1).

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24.
The social media MBA : your competitive edge in social media strategy development & delivery / Christer Holloman ; co-authors, Eb Adeyeri ... [et al.].

by Holloman, Christer [author.] | Adeyeri, Eb [co-author] | Bergelin, Johan [co-author] | Carroll, Ged [co-author] | Hallam, Jed [co-author] | Hoang, Tim [co-author] | Hobson, Neville [co-author] | Marrinan-Hayes, David [co-author] | Netzley, Michael [co-author] | Nooruddin, Zaheer [co-author] | Semple, Euan [co-author] | Tatton-Brown [co-author] | Veldhuijzen van Zanten, Boris [co-author] | Woolf, Jeremy [co-author] | Yenni, Alex [co-author] | Young, Simon [co-author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Chichester, West Sussex, United Kingdom : Hoboken, New Jersey : John Wiley & Sons Ltd., c2012Other title: MBA.Online access: Cover image | Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: College LibraryCall number: 658.872 H72 2012 (1).

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25.
Customer service : intermediate / Liam Adams.

by Adams, Liam [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : Larsen & Keller, c2022Availability: Items available for loan: College LibraryCall number: 658.812 Ad17 2022 (1).

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26.
Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell.

by Stewart, Thomas A, 1948- [author.] | O'Connell, Patricia (Business writer) [author.].

Edition: First edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Harper Business, c2016Availability: Items available for loan: College LibraryCall number: 658.812 St49 2016 (1).

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27.
Customer service in travel & tourism / authored and edited by 3G E-Learning LLC, USA.

by 3G E-Learning LLC, USA [authored and edited.].

Edition: Second edition. Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : 3G E-Learning LLC, USA, c2022Availability: Items available for loan: College LibraryCall number: 338.47 C96 2022 (1).

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