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Your search returned 173 results.

61.
Management principles for health professionals / Joan Gratto Liebler, Charles R. McConnell.

by Liebler, Joan Gratto | McConnell, Charles R.

Edition: Fourth editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Sudbury, Massachusetts : Jones and Bartlett Publishers, c2004Availability: Items available for loan: College LibraryCall number: 362.1068 L62 2004 (1).

62.
Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner.

by Brinkman, Rick | Kirschner, Rick.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill, c2006Online access: Contributor biographical information | Publisher description Availability: Items available for loan: College LibraryCall number: 658.812 B77 2006 (1).

63.
Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson.

by Wilson, Larry, 1930- | Wilson, Hersch.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Essex Junction, VT : Omneo, c1994Availability: Items available for loan: College LibraryCall number: 658.812 W69 1994 (1).

64.
Industrial security management : review handbook for criminologists licensure examination / Miller F. Peckley, Benjamin O. Dulipas.

by Peckley, Miller F | Dulipas, Benjamin O.

Material type: Text Text Publisher: Quezon City : Wiseman's Books Trading, c2008Availability: Items available for loan: College Annex LibraryCall number: Fil 363.289068 P33 2008 (1).

65.
Performance management in health care : improving patient outcomes : an integrated approach /

by Walburg, Jan, 1949-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Routledge, c2006Online access: Table of contents | Publisher description Availability: Items available for loan: College LibraryCall number: 362.1068 P41 2006 (1).

66.
Beyond leading and managing : nursing administration for the future / Patricia S. Yoder-Wise, Karren E. Kowalski.

by Yoder-Wise, Patricia S, 1941- | Kowalski, Karren.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: St. Louis, Mo. : Mosby/Elsevier, c2006Other title: Nursing administration for the future.Online access: Table of contents only Availability: Items available for loan: College LibraryCall number: 362.173068 Y73 2006 (1).

67.
At your service : calamities, catastrophes and other curiosities of customer service / Hal Becker

by Becker, Hal B.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley & Sons, c1998Availability: Items available for loan: College LibraryCall number: 658.812 B38 1998 (1).

68.
Quality depends on you : 7 simple things you can do for your company and your career / David Dee

by Dee, David | Dartnell Corporation.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Malaysia : Synergy Book International, c1999Availability: Items available for loan: College LibraryCall number: 654 D36 1999 (1).

69.
Maternity & women's health care / [edited by] Deitra Leonard Lowdermilk, Shannon E. Perry.

by Lowdermilk, Deita Leonard [author.] | Perry, Shannon E.

Edition: Eighth editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: St. Louis : Mosby, c2004Other title: Maternity and women's health care.Availability: Items available for loan: College LibraryCall number: 610.73678 L95 2004 (1).

70.
Textbook of community health for nurses / G. N. Prabhakara.

by Prabhakara, G.N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Rana Pratap Bagh, Delhi : Peepee Publishers and Distributors (P) Ltd., c2004Availability: Items available for loan: College LibraryCall number: 610.7343 P88 2004 (1).

71.
The effective nurse : leader and manager / Laura Mae Douglass.

by Douglass, Laura Mae.

Edition: Fifth Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: St. Louis : Mosby, c1996Availability: Items available for loan: College LibraryCall number: 362.173068 D74 1996 (1).

72.
Maternity & women's health care / [edited by] Deitra Leonard Lowdermilk, Shannon E. Perry.

by Lowdermilk, Deitra Leonard | Perry, Shannon E.

Edition: Eighth editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: St. Louis : Mosby, c2004Other title: Maternity and women's health care.Availability: No items available :

73.
Taking sides : clashing views on controversial issues in mass media and society / edited, selected and with introductions by Alison Alexander and Jarice Hanson.

by Hanson,Jarice | Alexander, Alison.

Edition: Fourth editionMaterial type: Text Text Publisher: Connecticut : Dushkin Publishing Group, c1997Availability: Items available for loan: Law LibraryCall number: 302.23 T13 1997 (1).

74.
Delivering digital services : a handbook for public libraries and learning centres / David McMenemy and Alan Poulter.

by McMenemy, David | Poulter, Alan, 1956-.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Facet, c2005Availability: Items available for loan: College LibraryCall number: 025.520285 M45 2005 (1).

75.
How to find information in science and technology / Jill Lambert, Peter A. Lambert.

by Lambert, Jill | Lambert, Peter A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : C. Bingley, 1986Availability: Items available for loan: College LibraryCall number: 025.065 L17 1986 (1).

76.
Qualitative research in practice : stories from the field / Yvonne Darlington and Dorothy Scott.

by Darlington, Yvonne | Scott, Dorothy, 1952-.

Material type: Text Text Publisher: Buckingham : Open University Press, c2002Availability: Items available for loan: College LibraryCall number: 361.0072 D24 2002 (1).

77.
Coaching knock your socks off service / Ron Zemke & Kristin Anderson.

by Zemke, Ron | Anderson, Kristin, 1962-.

Material type: Text Text Publisher: New York : AMACOM , c1997Availability: Items available for loan: College LibraryCall number: 658.3 Z41 1997 (1).

78.
The extra mile : building profitable customer relations every time / compiled by the editors of Customers first ; writer, David Dee ; illustrator, Elwood Smith.

by Dee, David [Writer] | Smith, Elwood [Illustrator].

Material type: Text Text Publisher: Chicago, IL : Dartnell Corporation c1994Availability: Items available for loan: College LibraryCall number: 658.8 Ex87 1994 (1).

79.
Achieving excellence through customer service / John Tschohl with Steve Franzmeier.

by Tschohl, John [author.] | Franzmeier, Steve [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice Hall, c1995Availability: Items available for loan: College LibraryCall number: 658.8 T78 1995 (1).

80.
Ethics in health administration : a practical approach for decision makers / Eileen E. Morrison.

by Morrison, Eileen E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Sudbury, Mass. : Jones and Bartlett Publishers, c2006Online access: Table of contents Availability: Items available for loan: College LibraryCall number: 174.2 M87 2006 (1).


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