Lived experiences of executive housekeepers of three-star hotels in Cebu / Noreen A. Velayo, Kathyrine Lovino, Jude Ian Donayre, Christian Cueno.
Material type:
TextPublisher: Cebu City, Philippines : University of Cebu-Banilad, c2023Description: 101 pages : illustration (black and white)Content type: text Media type: unmediated Carrier type: volumeSubject(s): Executive housekeepers | Experiences | PhenomenologySummary: This study delved into the lived experiences of executive housekeepers of three-star hotels in Cebu. The study explored into their job roles in terms of training new employees, supervising employees, and promoting employees. It also addressed the challenges faced by the executive housekeepers. The study was conducted through in-depth interviews with seven executive housekeepers from various seven three-star hotels in Cebu. The interviews is audio-recorded and transcribed for analysis.
The study identified several common themes which are Onboarding Employees, On-The-Job Training, Peer-to-Peer Learning, Onboarding Support, Autonomous for efficient workers, Progress Review, Performance Appraisal, Performance Based Promotion, Deportment Over Promotion. Additionally, the challenges faced by the executive housekeepers are Training a Disengaged and Distracted Worker and Lack in Manpower.
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Thesis
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College Library Periodicals | T V54li 2023 (Browse shelf) | Not for loan | 3UCBL000028123 |
This study delved into the lived experiences of executive housekeepers of three-star hotels in Cebu. The study explored into their job roles in terms of training new employees, supervising employees, and promoting employees. It also addressed the challenges faced by the executive housekeepers. The study was conducted through in-depth interviews with seven executive housekeepers from various seven three-star hotels in Cebu. The interviews is audio-recorded and transcribed for analysis.
The study identified several common themes which are Onboarding Employees, On-The-Job Training, Peer-to-Peer Learning, Onboarding Support, Autonomous for efficient workers, Progress Review, Performance Appraisal, Performance Based Promotion, Deportment Over Promotion. Additionally, the challenges faced by the executive housekeepers are Training a Disengaged and Distracted Worker and Lack in Manpower.
Adult
Osorno, Rene College of Hospitality Management Hospitality Management
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