University of Cebu-Banilad Library catalog › Details for: Front office systems and procedures /

Normal view MARC view ISBD view

Front office systems and procedures / Elpedia Masan Marte Lago, Jenette R. Lim.

By: Lago, Elpedia Masan Marte [author.]Contributor(s): Lim, Jenette R [author.]Material type: Text

TextPublisher: Manila : Mindshapers Co., Inc., c2024Edition: Revised editionDescription: xxiv, 198 pages : illustrations (black and white)Content type: text Media type: unmediated Carrier type: volumeISBN: 9789719655732 [paperback]Subject(s): Hotel management | Hotel front desk personnel

Contents:

Contents: Chapter 1 Front office department -- Chapter 2 Reservation -- Chapter 3 Reception -- Chapter 4 Telephone exhange -- Chapter 5 Billing -- Chapter 6 Bell service -- Chapter 7 Business center.

Summary: This book is designed for all students of hospitality management to lead students to explore how front office is applied and important in hospitality industry. The books discuss the nature of front office theories, practices and procedure through exploration, affective understanding and critical and higher order thinking exercises while learning the different front office procedures and skills.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Title notes ( 6 )
Comments ( 0 )

Item type	Current location	Call number	Status	Date due	Barcode
Filipiniana	College Library Filipiniana	647.94068 L13 2024 (Browse shelf)	Available		3UCBL000028662

Includes bibliographical references and index.

Contents: Chapter 1 Front office department -- Chapter 2 Reservation -- Chapter 3 Reception -- Chapter 4 Telephone exhange -- Chapter 5 Billing -- Chapter 6 Bell service -- Chapter 7 Business center.

This book is designed for all students of hospitality management to lead students to explore how front office is applied and important in hospitality industry. The books discuss the nature of front office theories, practices and procedure through exploration, affective understanding and critical and higher order thinking exercises while learning the different front office procedures and skills.