University of Cebu-Banilad Library catalog › Results of search for 'ccl=su:"Customer relations. "'

	1.	Likeable business : why today's consumers demand more and how leaders can deliver / Dave Kerpen, with Theresa Braun and Valerie Pritchard by Kerpen, Dave \| [Braun Theresa] \| [Valerie Pritchard]. Edition: International EditionMaterial type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2013Availability: Items available for loan: College LibraryCall number: 658.812 K45 2013 (1). Place hold
	2.	Database marketing : the ultimate marketing tool / Edward L. Nash by Nash, Edward L. Material type: Text; Format: print ; Literary form: Not fiction Publisher: United States of America : McGraw-Hill,Inc., c1993Availability: Items available for loan: College LibraryCall number: 658.812 N17 1993 (1). Place hold
	3.	Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on facebook (& other social networks) / by Dave Kerpen by Kerpen, Dave. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2011Availability: Items available for loan: College LibraryCall number: 658.872 K45 2011 (1). Place hold
	4.	The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell by Cockerell, Lee. Edition: First editionMaterial type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Crown Business, c2013Availability: Items available for loan: College LibraryCall number: 658.812 C64 2013 (1). Place hold
	5.	The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy / Robert P. Burrows III. by Burrows, Robert P. (Robert Penn). Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : American Management Association, c2012Availability: Items available for loan: College LibraryCall number: 658.5 B94 2012 (2). Place hold
	6.	No cover image available No cover image available Inside real innovation : how the right approach can move ideas from R&D to market - and get the economy moving / Eugene Fitzgerald, Andreas Wankerl, Carl Schramm by Fitzgerald, Eugene \| Wanker, Andreas \| Schramm, Carl. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Jersey : World Scientific, c2011Availability: Items available for loan: College LibraryCall number: 658.812 F57 2011 (1). Place hold
	7.	Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner. by Brinkman, Rick \| Kirschner, Rick. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill, c2006Online access: Contributor biographical information \| Publisher description Availability: Items available for loan: College LibraryCall number: 658.812 B77 2006 (1). Place hold
	8.	Customer relationship management systems handbook / Duane E. Sharp. by Sharp, Duane E. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boca Raton : Auerbach Publications, c2003Online access: Publisher description Availability: Items available for loan: College LibraryCall number: 658.812 Sh23 2003 (1). Place hold
	9.	The one to one manager : real-world lessons in customer relationship management / Don Peppers & Martha Rogers. by Peppers, Don \| Rogers, Martha, 1952-. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Currency/Doubleday, c2000Online access: Contributor biographical information \| Sample text \| Publisher description Availability: Items available for loan: College LibraryCall number: 658.812 P39 2000 (1). Place hold
	10.	At your service : calamities, catastrophes and other curiosities of customer service / Hal Becker by Becker, Hal B. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley & Sons, c1998Availability: Items available for loan: College LibraryCall number: 658.812 B38 1998 (1). Place hold
	11.	The one to one future : building relationships one customer at a time / Don Peppers & Martha Rogers by Peppers, Don \| Rogers, Martha, 1952-. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Currency Doubleday, c1993Availability: Items available for loan: College LibraryCall number: 658.812 P39 1993 (1). Place hold
	12.	Up the loyalty ladder : turning sometime customers into full-time advocates of your business / Murray Raphel and Neil Raphel. by Raphel, Murray, 1928- \| Raphel, Neil. Edition: First edition.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Harper Business, c1995Availability: Items available for loan: College LibraryCall number: 658.8 R18 1995 (1). Place hold
	13.	Everyone is a customer / Elizabeth I. Kearney and Michale J. Bandley. by Kearney, Elizabeth I \| Bandley, Michale J. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Malaysia : Golden Books Centre., c1990Availability: Items available for loan: College LibraryCall number: 658.8 K21 1990 (1). Place hold
	14.	Loyalty.com : customer relationship management in the new era of internet marketing / Frederick Newell. by Newell, Frederick. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2000Availability: Items available for loan: College LibraryCall number: 658.84 N44 2000 (1). Place hold
	15.	Creating great customer service / Herbert M. Sancianco. by Sancianco, Herbert M. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mandaluyong City : Anvil Publishing, Inc., c2012Availability: Items available for loan: College LibraryCall number: 658.81 Sa55 2012 (1). Place hold
	16.	Horizontal management : beyond total customer satisfaction / by D. Keith Denton. by Denton, D. Keith. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991Availability: Items available for loan: College LibraryCall number: 658.812 D43 1991 (1). Place hold
	17.	Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / Michael D. Johnson, Anders Gustafsson. by Johnson, Michael D. (Michael David) \| Gustafsson, Anders, 1964-. Edition: First editionMaterial type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco ; Jossey-Bass, c2000Online access: Contributor biographical information \| Publisher description \| Table of Contents Availability: Items available for loan: College LibraryCall number: 658.812 J63 2000 (1). Place hold
	18.	The cluetrain manifesto : the end of business as usual / Rick Levine, Christopher Locke and two others. by Levine, Rick \| Locke, Christopher \| Searls, Doc \| Weinberger, David. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cambridge, Mass. : Perseus Books, c2001Availability: Items available for loan: College LibraryCall number: 303.48 L57 2001 (1). Place hold
	19.	The six fundamentals of success : the rules for getting it right for yourself and your organization / Stuart R. Levine. by Levine, Stuart R. Edition: First US editionMaterial type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Currency, c2006Online access: Contributor biographical information \| Sample text \| Publisher description Availability: Items available for loan: College LibraryCall number: 658 L57 2006 (1). Place hold
	20.	Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson [editors]. by Woodburn, Diana \| Wilson, Kevin \| Woodburn, Diana. Material type: Text; Format: print ; Literary form: Not fiction Publisher: West Sussex, United Kingdom : John Wiley and Sons, c2014Availability: Items available for loan: College LibraryCall number: 658.8 W85 2014 (1). Place hold

University of Cebu-Banilad Library

Refine your search

Availability

Authors

Holding libraries

Item types

Locations

Series

Topics

Your search returned 27 results.