Barangay justice system, community perception of the efficacy of community mediation program in dispute resolution in Barangay Tabok, Mandaue City / John Rhyl M. Capuno, Jhon Eric Dinoy, Swetzer Riz T. Gerundio, Vanessa O. Gregana, Claire M. Maglinte.
Material type:
TextPublisher: University of Cebu-Banilad, Cebu City, Philippines : c2025Description: 147 pages : colored illustration ; 28 cmContent type: text Media type: unmediated Carrier type: volumeSubject(s): Barangay justice system | Community perception | Dispute resolution | Barangay Tabok, Mandaue CitySummary: "Conflict resolution through community mediation is a cornerstone of the Philippine Barangay Justice System, yet perceptions of its effectiveness remain understudied. This study assessed the community's perception of the efficacy of Barangay Tabok's mediation program.
Using a descriptive correlational design, data were collected from 371 respondents through a researcher-made questionnaire. Results showed that the mediation process was perceived as moderately effective in terms of accessibility, fairness, satisfaction, and timeliness, but less effective in fostering trust and restoring relationships. The type of dispute except in terms of timeliness and trust, and mediation outcomes showed significant relationships with the community's perception of the mediation program's efficacy, while other variables showed no significant relationship. Findings underscore the need to strengthen procedural transparency, mediator impartiality, and community engagement. It is recommended that Barangay Tabok enhance mediator training, feedback mechanisms, and case management to promote fair, timely, and inclusive mediation and reinforce community trust." —Abstract
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Thesis
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Periodical Index Thesis | T G86ba 2025 (Browse shelf) | Not for loan | 3UCBL000029653 |
Includes bibliographical references.
"Conflict resolution through community mediation is a cornerstone of the Philippine Barangay Justice System, yet perceptions of its effectiveness remain understudied. This study assessed the community's perception of the efficacy of Barangay Tabok's mediation program.
Using a descriptive correlational design, data were collected from 371 respondents through a researcher-made questionnaire. Results showed that the mediation process was perceived as moderately effective in terms of accessibility, fairness, satisfaction, and timeliness, but less effective in fostering trust and restoring relationships. The type of dispute except in terms of timeliness and trust, and mediation outcomes showed significant relationships with the community's perception of the mediation program's efficacy, while other variables showed no significant relationship. Findings underscore the need to strengthen procedural transparency, mediator impartiality, and community engagement. It is recommended that Barangay Tabok enhance mediator training, feedback mechanisms, and case management to promote fair, timely, and inclusive mediation and reinforce community trust." —Abstract
Adult
Pableo-Borbon, Deniebelle College of Criminology Criminology
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