University of Cebu-Banilad Library catalog › Results of search for 'su:"Customer loyalty"'

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	1.	Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / Michael D. Johnson, Anders Gustafsson. by Johnson, Michael D. (Michael David) \| Gustafsson, Anders, 1964-. Edition: First editionMaterial type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco ; Jossey-Bass, c2000Online access: Contributor biographical information \| Publisher description \| Table of Contents Availability: Items available for loan: College LibraryCall number: 658.812 J63 2000 (1). Place hold
	2.	No cover image available No cover image available Guest satisfaction in a hotel in Central Bloc IT Park Cebu City / Alannah Joy Marie Sabandal, Arkhen James Coca, Erah Mae Orcales, Joseph Osiris Mole by Coca, Arkhen James [author.] \| Sabandal, Alannah Joy Marie [author.] \| Orcales, Erah Mae [author.] \| Mole, Joseph Osiris [author.]. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cebu City, Philippines : University of Cebu - Banilad, c2022Availability: Items available for reference: College Library Not for loanCall number: T C64gu 2022 (1). :