The encyclopedia of business letters, fax memos, and e-mail / Robert W. Bly
Material type:
TextPublisher: Franklin Lakes,New Jersy : Career Press, c2001Description: 286 pages ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 1564143759 [newsprint]Subject(s): Commercial correspondence | Memorandums | Facsimile transmissionDDC classification: | Item type | Current location | Call number | Status | Date due | Barcode |
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Book
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General Reference | 651.75 B62 2001 (Browse shelf) | Available | 3UCBL000018227 |
Includes index.
Includes index
Contents: Chapter 1: Quick tips for better business writing -- Chapter 2: Rules for business letters, faxes, memos, and e-mail -- Chapter 3: Cover letters, resumes, and other hiring letters -- Chapter 4: Corresponding with colleagues -- Chapter 5: Corresponding with vendors -- Chapter 6: Corresponding with employees and employers -- Chapter 7: Letters to get, keep, and satisfy customers -- Chapter 8: Business and consumer complaints and requests -- Chapter 9: Credit and collection letters -- Chapter 10: Sales letters -- Chapter 11: Direct marketing letters
English
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