Principles of restaurant reception supervision / authored and edited by 3G E-learning.
Material type: TextPublisher: New York : 3G E-learning, c2019Description: x, 250 pages : illustrations [some colors] ; 1 DVDContent type: text Media type: unmediated Carrier type: volumeISBN: 9781984624680 [paperback]Subject(s): Restaurant supervisionItem type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Book | 647.90683 P93 2019 (Browse shelf) | Available | 3UCBL000025626 |
(Book with DVD)
Includes bibliographical references.
Contents: Chapter 1 Restaurant supervision and management: an overview -- Chapter 2 Front desk operations -- Chapter 3 The supervisor as manager in hospitality -- Chapter 4 Communicating effectively -- Chapter 5 Restaurant customer service -- Chapter 6 Property management system.
HRM
English
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