| 000 | 01161nam a22003017a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20200123170707.0 | ||
| 008 | 190930b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781635496239 [paperback] | ||
| 040 |
_aUniversity of Cebu- Banilad _cUniversity of Cebu- Banilad |
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| 245 |
_aFront desk management / _cedited by Laura Hart. |
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| 260 |
_aNew York : _bKarsen and Keller, Education, _cc2017. |
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| 300 |
_avi, 230 pages : _billustrations ; |
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| 336 |
_2rdacontent _atext |
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| 337 | t |
_2rdamedia _aunmediated |
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| 338 |
_2rdacarrier _avolume |
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| 504 | _aIncludes indexes. | ||
| 505 | _aContents: Chapter 1 Basics of managing front desk -- Chapter 2 Different types of front desk jobs -- Chapter 3 Handling customers -- Chapter 4 Professional telephone etiquettes -- Chapter 5 Organizing files. | ||
| 541 |
_xRene Osorno _yHRM and Tourism _zHRM |
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| 546 | _aEnglish | ||
| 650 | _aHotel front desk personnel. | ||
| 650 | _aHotel management. | ||
| 700 |
_aHart, Laura, _eeditor. |
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| 942 |
_2ddc _cBK |
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| 998 |
_cCharmaine[new] _d09/30/2019 |
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| 998 |
_cAillen[checked and edited] _d01/23/2020 |
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| 999 |
_c10466 _d10466 |
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