000 01292nam a22003017a 4500
003 OSt
005 20200221140238.0
008 191009b xxu||||| |||| 00| 0 eng d
020 _a9781984624680 [paperback]
040 _aUniversity of Cebu- Banilad
_cUniversity of Cebu- Banilad
110 _a3G E-learning LLC.
245 _aPrinciples of restaurant reception supervision /
_cauthored and edited by 3G E-learning.
260 _aNew York :
_b3G E-learning,
_cc2019.
300 _ax, 250 pages :
_billustrations [some colors] ;
_e1 DVD
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _a(Book with DVD)
504 _aIncludes bibliographical references.
505 _aContents: Chapter 1 Restaurant supervision and management: an overview -- Chapter 2 Front desk operations -- Chapter 3 The supervisor as manager in hospitality -- Chapter 4 Communicating effectively -- Chapter 5 Restaurant customer service -- Chapter 6 Property management system.
541 _xRene Osorno
_yHRM and Tourism
_zHRM
546 _aEnglish
650 _aRestaurant supervision.
942 _2ddc
_cBK
998 _cCharmaine[new]
_d10/09/2019
998 _cAillen[checked and edited]
_d02/13/2020
999 _c10615
_d10615