000 | 01292nam a22003017a 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20200221140238.0 | ||
008 | 191009b xxu||||| |||| 00| 0 eng d | ||
020 | _a9781984624680 [paperback] | ||
040 |
_aUniversity of Cebu- Banilad _cUniversity of Cebu- Banilad |
||
110 | _a3G E-learning LLC. | ||
245 |
_aPrinciples of restaurant reception supervision / _cauthored and edited by 3G E-learning. |
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260 |
_aNew York : _b3G E-learning, _cc2019. |
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300 |
_ax, 250 pages : _billustrations [some colors] ; _e1 DVD |
||
336 |
_2rdacontent _atext |
||
337 |
_2rdamedia _aunmediated |
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338 |
_2rdacarrier _avolume |
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500 | _a(Book with DVD) | ||
504 | _aIncludes bibliographical references. | ||
505 | _aContents: Chapter 1 Restaurant supervision and management: an overview -- Chapter 2 Front desk operations -- Chapter 3 The supervisor as manager in hospitality -- Chapter 4 Communicating effectively -- Chapter 5 Restaurant customer service -- Chapter 6 Property management system. | ||
541 |
_xRene Osorno _yHRM and Tourism _zHRM |
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546 | _aEnglish | ||
650 | _aRestaurant supervision. | ||
942 |
_2ddc _cBK |
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998 |
_cCharmaine[new] _d10/09/2019 |
||
998 |
_cAillen[checked and edited] _d02/13/2020 |
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999 |
_c10615 _d10615 |