000 02069nam a22003257a 4500
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040 _aUniversity of Cebu-Banilad
_cUniversity of Cebu-Banilad
100 _aVelayo, Noreen A.,
_eauthor.
245 _aLived experiences of executive housekeepers of three-star hotels in Cebu /
_cNoreen A. Velayo, Kathyrine Lovino, Jude Ian Donayre, Christian Cueno.
260 _aCebu City, Philippines :
_bUniversity of Cebu-Banilad,
_cc2023.
300 _a101 pages :
_billustration (black and white) ;
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
520 _aThis study delved into the lived experiences of executive housekeepers of three-star hotels in Cebu. The study explored into their job roles in terms of training new employees, supervising employees, and promoting employees. It also addressed the challenges faced by the executive housekeepers. The study was conducted through in-depth interviews with seven executive housekeepers from various seven three-star hotels in Cebu. The interviews is audio-recorded and transcribed for analysis. The study identified several common themes which are Onboarding Employees, On-The-Job Training, Peer-to-Peer Learning, Onboarding Support, Autonomous for efficient workers, Progress Review, Performance Appraisal, Performance Based Promotion, Deportment Over Promotion. Additionally, the challenges faced by the executive housekeepers are Training a Disengaged and Distracted Worker and Lack in Manpower.
521 _aAdult
541 _xOsorno, Rene
_yCollege of Hospitaly Management
_zHospitality Management
546 _aText in English
650 _aExecutive housekeepers
650 _aExperiences
650 _aPhenomenology
700 _aLovino, Kathyrine,
_eauthor.
700 _aDonayre, Jude Ian,
_eauthor.
700 _aCueno, Christian,
_eauthor.
942 _2ddc
_cPM
998 _cRoel [new]
_d10/28/2024
999 _c12988
_d12988