000 02507nam a22003137a 4500
003 OSt
005 20250412113712.0
008 250408b |||||||| |||| 00| 0 eng d
020 _a9781774697184 [paperback]
040 _aUniversity of Cebu-Banilad
_cUniversity of Cebu-Banilad
100 _aJuyal, Deepak,
_eauthor.
245 _aIntroduction to hotel management /
_cDeepak Juyal.
260 _aBurlington, ON :
_bToronto Academic Press,
_cc2024.
300 _aix, 241 pages :
_bcolor illustrations ;
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references and index.
505 _aContents: 1 Introduction to hotel management -- 2 Supply chain management in hospitality industry -- 3 AI and learning systems - applications in hospitality and future directions -- 4 Human resource management in hospitality industry -- 5 Product and service management & marketing in hospitality -- 6 Professionalism and work ethics in hotel & hospitality management -- 7 Crisis management in hospitality & tourism industry -- 8 Future trends and opportunities in hospitality sector.
520 _a"This book introduces the readers to the basic concepts of hotel management. It sheds light on supply chain management in the hotel industry, AI and learning systems, human resource management, product development and management strategies, professionalism and work ethics in hotel management and crisis management in the hotel industry. Hotel management involves overseeing all aspects of a hotel's operations, including customer service, staff management, financial planning, and marketing. This book covers the fundamental principles and practices of the hospitality industry. The book offers insight into the various aspects of hotel management, including operations, marketing, sales, human resources, and finance. It also delves into the importance of customer service and the role of technology in the hotel industry. The book is suitable for students pursuing a degree in hospitality management, as well as for professionals seeking to expand their knowledge and skills in the field." --Provided by the publisher
521 _aAdult
541 _xLopez, Edilyn
_yCollege of Tourism Management
_zTourism
546 _aText in English
650 _aHotel management.
942 _2ddc
_cBK
998 _cadryann[new]
_d04/08/2025
998 _cJanna [edited]
_d04/12/2025
999 _c13462
_d13462