000 01758nam a22003137a 4500
003 OSt
005 20250416084054.0
008 250415b |||||||| |||| 00| 0 eng d
020 _a9781774697696 [paperback]
040 _aUniversity of Cebu-Banilad
_cUniversity of Cebu-Banilad
100 _aAfemei, Gabriel,
_eauthor.
245 _aFundamentals of TQM /
_cGabriel Afemei.
260 _aBurlington, ON :
_bToronto Academic Press,
_cc2024.
300 _axii, 225 pages :
_bcolor illustrations ;
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references and index.
505 _aContents: 1 Historical Evolution and Essentials of TQM -- 2 Principles of TQM -- 3 Total Quality Management and Standardization -- 4 Tools and Techniques -- 5 Measurement of Quality in Total Quality Management -- 6 Policy Deployment and Implementation of TQM -- 7 Challenges and Barriers of Total Quality Management -- 8 Productivity Quality Management.
520 _a"This book aims to give a framework for comprehending some of the fundamental concepts of Total Quality Management (TQM). The aim is to equip readers with greater understanding of various TQM principles and basic ideas. It will also assist students in understanding the function of measurement, quality strategy, quality systems, etc., in the evolution of the TQM method." --Provided by the publisher
521 _aAdult
541 _xLopez, Edilyn
_yCollege of Tourism Management
_zTourism
546 _aText in English
650 _aTotal quality management.
942 _2ddc
_cBK
998 _cadryann[new]
_d04/15/2025
998 _cJann [edited]
_d04/16/2025
999 _c13521
_d13521