000			01801nam a22003257a 4500
003			OSt
005			20250421123138.0
008			250421b |||||||| |||| 00| 0 eng d
020			_a9781984680266 [paperback]
040			_aUniversity of Cebu-Banilad _cUniversity of Cebu-Banilad
110			_a3G E-Learning LLC _eauthor and editor.
245			_aA visual reference to front office management / _c3G E-Learning.
250			_a2nd edition.
260			_aNew York, NY : _b3G E-Learning LLC, USA, _cc2023.
300			_aix, 253 pages : _bcolor illustrations ;
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references and index.
505			_aContents: Chapter 1 Introduction to front office management -- Chapter 2 Front office communication -- Chapter 3 Property management system -- Chapter 4 Reservation -- Chapter 5 Guest registration -- Chapter 6 Accounting -- Chapter 7 Check out and settlement of bills -- Chapter 8 Team management and supervision -- Chapter 9 Night audit -- Chapter 10 Safety and security
520			_aA Visual Reference to Front Office Management is aimed to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the delivery of customer service. This edition is packed with updated information and new topics are also added. A new chapter is also added in this edition.
521			_aAdult
541			_xLopez, Edilyn _yCollege of Tourism Management _zTourism
546			_aEnglish
650			_aHotel management
650			_aHotel front desk personnel
942			_2ddc _cBK
998			_cadryann[new] _d04/21/2025
999			_c13532 _d13532