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020 _a9786210403831 [newsprint]
040 _aUniversity of Cebu-Banilad
_cUniversity of Cebu-Banilad
100 _aAlcuaz, Vic,
_eauthor.
245 _aMulticultural diversity in the workplace for the professional /
_cVic Alcuaz and Ma. Christina G. Aquino.
250 _aFirst edition.
260 _aManila, Philippines :
_bRex Book Store, Inc.,
_cc2020.
300 _av, 189 pages :
_billustrations (black and white) ;
_c26 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references and index.
505 _aChapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce.
520 _a"This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Provided by the publisher
521 _aAdult
541 _xLopez, Edilyn
_yCollege of Tourism Management
_zTourism
546 _aText in English
650 _aHospitality industry
_xVocational guidance
650 _aTourist trade
_xVocational guidance
650 _aTourism
700 _aAquino, Ma. Christina G.,
_eauthor.
942 _2ddc
_cBK
998 _cJanna [new]
_d05/20/2025
998 _cJanna [added]
_d06/05/2025
999 _c13603
_d13603