000			03018nam a22003617a 4500
003			OSt
005			20251201095045.0
008			250930b |||||||| |||| 00| 0 eng d
040			_aUniversity of Cebu-Banilad _cUniversity of Cebu-Banilad
100			_aArchival, Macauly Louie P., _eauthor.
245			_aExploring the factors shaping employee engagement in a retail store in Mandaue City / _cMacauly Louie P. Archival, Elipier B. Cogtas, Hannah Hernandez, Kemarie C. Mag-aso, and Jen Marie S. Rama.
260			_aCebu City, Philippines : _bUniversity of Cebu-Banilad, _cc2024.
300			_ax, 123 pages : _bcolored illustrations ; _c11 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references.
520			_a"Employee engagement plays a critical role in enhancing organizational performance, particularly in the retail sector, where employees directly influence customer satisfaction and operational efficiency. This study assessed the level of employee engagement among retail store employees in Mandaue City, Cebu, and examine its relationship to their demographic profiles. The research utilized a descriptive correlational design and involved a sample of 32 employees from Novo retail store, selected using the z-score formula. Data were gathered through a research-made survey questionnaire, validated through a dry-run procedure to ensure reliability. The study analyzed employee engagement across four areas: job assignment, attendance, customer service, and tolerance to work-related challenges. Results were processed using simple percentage analysis for demographic data, weighted mean for engagement levels, and the chi-square test of independence to determine the relationship between the demographics and engagement. Findings revealed the extent of employee engagement and highlighted no significant relationship between the respondents' profiles and their engagement levels. Based on the findings, a proposed employee development plan was created to address engagement gaps and enhance work force performance. This study contributes to the literature by emphasizing the importance of tailored strategies to improve employee engagement in retail organizations. Ethical principles of beneficence, non-maleficence, justice, and autonomy were strictly observed throughout the study." --Abstract
521			_aAdult
541			_xBiore, Christopher _yCollege of Business and Accountancy _zBusiness / Management
546			_aText in English
650			_aEmployee engagement.
650			_aRetail store employees.
650			_aEmployee development plan.
650			_aWorkforce performance.
700			_aHernandez, Hannah, _eauthor.
700			_aCogtas, Elipier B., _eauthor.
700			_aMag-aso, Kemarie C., _eauthor.
700			_aRama, Jen Marie S., _eauthor.
942			_2ddc _cTHE
998			_cJanna [new] _d09/30/2025
999			_c14487 _d14487