000			05385nam a22003977a 4500
003			OSt
005			20251201101239.0
008			251021b |||||||| |||| 00| 0 eng d
040			_aUniversity of Cebu-Banilad _cUniversity of Cebu-Banilad
100			_aLoquellano, Eloiza Fiona C., _eauthor.
245			_aA quantitative analysis on the degree of work burnout among the service crew in selected fast food chain company in Cebu Business Park, Cebu City / _cEloiza Fiona C. Loquellano, Vanessa Gelig, Janina Joy Jugalbot, Jean Ramos, and Omar Piquero.
260			_aCebu City, Philippines : _bUniversity of Cebu-Banilad, _cc2024.
300			_axi,153 pages : _bcolored illustrations ; _c11 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references.
520			_a"Burnout is a long-term reaction to severe emotional and interpersonal workplace pressures. Individual stress experiences are clearly placed within a larger organizational context of people's relationship to their work by burnout. Burnout is a widespread problem among the younger workforce due to the fierce struggle between work and personal life. 77.1% of young employees reported feeling burned out, losing interest in their jobs, and having a bad attitude. These people are frequently easily irritated and pessimistic about the future. Burnout must be taken seriously because it will result in low productivity. This study applied a descriptive correlational-survey research design and was conducted among the four (4) different selected fast food chains in Cebu Business Park, Cebu City. These four different fast food chains are the following: Chowking Food Corporation, Pizza Hut Philippines, Yellow Cab Company and McDonald's Corporation. There was a total of hundred and three (103) respondents. The total respondents (103) underwent a pre-survey to diagnose who among them experienced work burnout. Afterwards, among the one hundred-three (103) respondents there were only seventy (70) service crews whom experience work burnout. The sample size obtained will be sixty (60) respondents based on the Z- score method with a 0.5 margin of error and sampling technique that was used is stratified simple-random sampling. A researcher-made survey tool was used to gather important information on the service crew's sociodemographic profile, and the assessment of how the factors that contribute to work burnout affects the service crew in terms of difficulty with work-life balance, health concerns, frequent complaints: and difficulty handling workload. The study adhered to ethical principles such as beneficence, non-maleficence, justice, and autonomy. Simple percentages, weighted mean, and chi-square test of independence were used to treat the gathered data. The study revealed that service crew of the four (4) selected fast food chain were in the age of bracket of 20-22. The predominant were male, single, college level, full-time workers and has been working in the fast food company for 1-2 years. With an overall mean of 3.07 indicates that service crews in selected fast-food chains in Cebu City agree or were moderately contributes with the factors which is the Work life-balance health concerns, frequent complaints, and difficulty of handling workloads contributes to their work burnout. This result shows that these are significant factors affecting the performance of the service crew. Lastly, the study revealed that there was a significant relationship between respondents' profiles and factors that contributes to work burnout among the service crew in selected fast food chain company. In conclusion this study has determined that the factors of work burnout affect the service crew among the four (4) selected fast-food chains which are Chowking, McDonald's, Pizza Hut and Yellow Cab. The findings emphasize that these demographic factors have significantly contributed to work burnout among the service crew in selected fast-food chains in Cebu Business Park, and factors such as the difficulty with work-life balance, health concerns, frequent complaints and difficulty handling workload contribute to the work burnout among the service crew. Therefore, prioritize optimizing and ensuring strategies such as improving difficulty with work-life balance, health concerns, frequent complaints and difficulty handling workload contribute to the work burnout among the service crew. It can be crucial in promoting employee well-being and reducing work burnout. This, in turn, can lead to higher job satisfaction, motivation, and eventually, better job performance and customer sevice." --Abstract
521			_aAdult
541			_xBiore, Christopher _yCollege of Business and Accountancy _zBusiness / Management
546			_aText in English
650			_aWork burnout.
650			_aDifficulty with work-life balance.
650			_aHealth concerns.
650			_aFrequent complaints.
650			_aDifficulty handling workload.
650			_aDescriptive correlational research design.
650			_aService crew.
700			_aGelig, Vanessa, _eauthor.
700			_aJugalbot, Janina Joy, _eauthor.
700			_aRamos, Jean, _eauthor.
700			_aPiquero, Omar, _eauthor.
942			_2ddc _cTHE
998			_cLeslie [new] _d10/21/2025
999			_c14522 _d14522