000			03142nam a22003617a 4500
003			OSt
005			20260115132002.0
008			260109s2022 nyua|||er|||| 001 0 eng d
020			_a9781984659545 [paperback]
040			_aUniversity of Cebu-Banilad _cUniversity of Cebu-Banilad
110			_a3G E-Learning LLC, USA, _eauthored and edited by.
245			_aMulticultural diversity in workplace for tourism professionals / _cauthored and edited by 3G E-Learning LLC, USA.
250			_a2nd edition.
260			_aNew York, NY : _b3G E-Learning, _cc2022.
300			_axvii, 485 pages : _bcolor illustrations ; _c26 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references and index.
505	0		_aChapter 1 Globalization, Tourism and culture -- Chapter 2 Cultural Diversity in Tourism -- Chapter 3 Intercultural communication in Tourism -- Chapter 4 Cultural Influences on Intercultural communication and Social Interaction -- Chapter 5 Human Behavior -- Chapter 6 Consumer Buying Behavior -- Chapter 7 Race and Diversity in the Workplace -- Chapter 8 Gender Diversity in the Workplace -- Chapter 9 Ethnic Diversity in the Workplace -- Chapter 10 Management and Leadership and Leadership in Workplace Diversity -- Index.
520			_a"Culture is what shapes us, it is the reason we have certain beliefs, influences how we behave, and is what gives us our identity. Cultural diversity is the representation of different cultural and ethnic groups in society. When talking about Cultural diversity in the workplace, it is the inclusion of employees from different backgrounds, different races, different sexual orientations and different political views. The hospitality and tourism industry has seen an increase in organizations operating internationally, bringing people from diverse cultural backgrounds together. Hospitality and tourism present a unique opportunity to understand new cultural experiences for both employees and the tourists. It is important for the personnel to understand and appreciate different cultures to enhance the nature of their interactions with tourists of different cultures, religions, races, creeds, creeds, colors, ages, genders, and sexual orientations. It is for this reason that businesses playing their trade in this industry must endeavor to train their personnel to appreciate and accommodate people from diverse backgrounds around the world. As such, workplace diversity not only facilitates easy understanding of different cultural, social and economic perspectives but also enhances the delivery of satisfactory services through communication and observation." --Provided by the publisher
521			_aAdult
541			_xLopez, Edilyn _yCollege of Tourism Management _zTourism
546			_aText in English
650			_aDiversity in the workplace.
650			_aTourism.
650			_aHospitality.
650			_aTravel and tourism.
942			_2ddc _cBK
998			_cadryann[new] _d01/09/2026
998			_cJanna [edited] _d01/14/2026
999			_c14785 _d14785