000			03238nam a22002897a 4500
003			OSt
005			20260610115111.0
008			260314b |||||||| |||| 00| 0 eng d
020			_a9781774698570 [hardbound]
040			_aUniversity of Cebu-Banilad _cUniversity of Cebu-Banilad
100			_aKalacas, Maria Rellie B., _eauthor.
245			_aA guide to lodging service provision in the hospitality sector / _cMaria Rellie B. Kalacas.
260			_aShoreacres Road Burlington, Canada : _bSociety Publishing, _cc2024.
300			_axvi, 238 pages : _bcolored illustrations ; _c23.4 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical reference and index.
505	0		_aChapter 1 Components of the hospitality industry — Chapter 2 Classification of hotels in hospitality sector — Chapter 3 Lodging as an integral component of the tourism industry — Chapter 4 Travel motives and accommodation selection — Chapter 5 Demand for lodging services in hospitality sector — Chapter 6 Organizations and management of lodging services in the hospitality sector — Chapter 7 Factors influencing pricing in hotel accommodation — Chapter 8 Quality customer service in lodging services — Chapter 9 Food service activities in lodging services — Chapter 10 Current challenges in lodging services — Reference — Index.
520			_a"The provision of hospitality service encompasses all aspects of employee assistance that allow customers to make informed decisions. As a result, hotels are making greater efforts to provide their customers with a positive experience. This volume argues that procedures are the fundamental aspect of services. They provide customers with valuable service knowledge by demonstrating how service operating systems work in series and technique. Furthermore, clients themselves are a fundamental piece of the business. Thus, inadequately designed procedures are damaging to hospitality staff prompting low-quality service delivery and disillusionment. The travel industry can't succeed without hospitality since tourists need facilities to live in while on their journeys. Tourists are the ones who are served in hospitality. Most tourists are from different nations, so they have unique genders, interests, and needs. They perhaps likewise pay considerable cash so they require great services from hospitality and where they visit. They additionally should be handled with care. As a result, hospitality providers must ensure that tourists are pleased with their services. One of the significant factors in hospitality is the supply of quality food for consumer meals. In addition, in order to ensure that visitors feel at ease throughout their journey, hospitality establishments need to provide customers with convenient means of transportation, such as bus or taxi, to access various destinations." —Provided by the publisher
521			_aAdult
541			_aPurchased _xOsorno, Rene _yCollege of Hospitaly Management _zHospitality Management
546			_aText in English
942			_2ddc _cBK
998			_cGian [new] _d03/14/2026
999			_c15043 _d15043