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040 _aUniversity of Cebu-Banilad
_cUniversity of Cebu-Banilad
100 _aJuarez, Harmie A,
_eauthor.
245 _aThe mediators' experiences in implementing alternative dispute resolution in Barangay Apas, Cebu City /
_cGezelle Mae Alcarez, Guilla Marie Bontuyan, Kelly Jean Dianon, Harmie A. Juarez, Dianne V. Rivera.
260 _aCebu City, Philippines :
_bUniversity of Cebu-Banilad,
_cc2025.
300 _a139 pages :
_bcolored illustrations ;
_c28 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references.
520 _a"The Mediators plays a crucial role in upholding fairness, in managing timeliness, and accessible mediation in implementing alternative dispute resolution. However, the mediators' in Barangay Apas faces challenges that hinders the effectiveness and efficiency of the proper implementation of alternative dispute resolution. This qualitative case research aimed to explore the experiences of mediators in handling disputes and in ensuring equitable mediation process, focusing the challenges encountered in terms of in implementing mediation process, in upholding fairness in mediation process, in facilitating accessible mediation, and managing timeliness in concluding disputes. Using a descriptive-phenomenological design, this qualitative study explores the lived experiences and challenges of ten purposively selected mediators from the Katarungang Pambarangay in Barangay Apas, Cebu City. Data is gathered through semi-structured interviews and thematic analysis to identify recurring patterns in how alternative dispute resolution is implemented. The research process adheres to strict ethical protocols, including obtaining informed consent, ensuring participant anonymity, and securing data for one year before permanent disposal. Ultimately, the study aims to provide insights into the mediation process while upholding the principles of beneficence, non-maleficence, justice, and autonomy. The study identified four primary themes regarding the implementation of Alternative Dispute Resolution, highlighting the importance of structured protocols for fairness, strict enforcement of attendance for efficiency, and clear communication for accessibility. Despite these efforts, mediators often face systematic and behavioral barriers that can undermine the success of the mediation process. To address these difficulties, the research revealed a fifth theme centered on the mediators' coping mechanisms, specifically the use of relational strategies to foster a cooperative environment. Ultimately, these findings illustrate how mediators balance rigid procedural enforcement with interpersonal skills to achieve amicable settlements in a complex community setting. Furthermore, improvement of public awareness in mediation concept, and mediators lack; like verifying assumptions of communication to have equitable outcome in mediation and sincere settlement. Ultimately, this study underscore the vital role of mediators in lessening the court cases and provides practical recommendations to strengthen the mediation process of Barangay Apas, and other similar situations nationwide." —Abstract
521 _aAdult
541 _xPableo-Borbon, Deniebelle
_yCollege of Criminology
_zCriminology
650 _aMediators.
650 _aMediation.
650 _aAlternative Dispute Resolution.
650 _aDepartment of Interior and Local Government.
650 _aQualitative study.
650 _aAccessible mediation.
650 _aCoping mechanism.
650 _aLived experience.
650 _aBarangay Apas.
700 _aAlcarez, Gezelle Mae,
_eauthor.
700 _aBontuyan, Guilla Marie,
_eauthor.
700 _aDianon, Kelly Jean,
_eauthor.
700 _aRivera, Dianne V.,
_eauthor.
942 _2ddc
_cTHE
998 _cGian [new]
_d04/29/2026
999 _c15222
_d15222