| 000 | 01836cam a2200421 a 4500 | ||
|---|---|---|---|
| 001 | 17432279 | ||
| 003 | OSt | ||
| 005 | 20180209131623.0 | ||
| 008 | 120816s2013 nyua b 001 0 eng | ||
| 010 | _a 2012032549 | ||
| 020 | _a9781259074325 [newsprint] | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 082 | 0 | 0 | _223 |
| 100 | 1 | _aKerpen, Dave | |
| 245 | 1 | 0 |
_aLikeable business : _bwhy today's consumers demand more and how leaders can deliver / _cDave Kerpen, with Theresa Braun and Valerie Pritchard |
| 250 | _aInternational Edition | ||
| 260 |
_aNew York : _bMcGraw-Hill, _cc2013 |
||
| 300 |
_axiv, 220 pages : _billustrations ; |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 504 | _aIncludes index | ||
| 505 | _aContents: Chapter 1 Listening -- Chapter 2 Storytelling -- Chapter 3 Authenticity -- Chapter 4 Transparency -- Chapter 5 Team playing -- Chapter 6 Responsiveness -- Chapter 7 Adaptability -- Chapter 8 Passion -- Chapter 9 Surprise and delight -- Chapter 10 Simplicity -- Chapter 11 Gratefulness; Includes appendices | ||
| 541 |
_aNBS-MANGO _hP 395 _xMoma Ortega _yComputer Studies, Information Technology, Information Systems and Animation _zComputer Studies : Information Technology |
||
| 546 | _aEnglish | ||
| 650 | 0 |
_aManagement _xSocial aspects |
|
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aSocial responsibility of business | |
| 700 | _4Braun Theresa | ||
| 700 | _4Valerie Pritchard | ||
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||
| 998 |
_cida[new] W/ SL _d06/10/2014 |
||
| 998 |
_cSharyn[checked] _d09/28/2015 |
||
| 999 |
_c20 _d20 |
||