| 000 | 01720cam a2200385 a 4500 | ||
|---|---|---|---|
| 001 | 4035741 | ||
| 003 | OSt | ||
| 005 | 20150312102819.0 | ||
| 008 | 980917s1999 nju 001 0 eng | ||
| 010 | _a 98045170 | ||
| 020 | _a1564143759 [newsprint] | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 082 | 0 | 0 | _221 |
| 100 | 1 | _aBly, Robert W. | |
| 245 | 1 | 4 |
_aThe encyclopedia of business letters, fax memos, and e-mail / _cRobert W. Bly |
| 260 |
_aFranklin Lakes,New Jersy : _bCareer Press, _cc2001 |
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| 300 |
_a286 pages ; _c26 cm. |
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| 336 |
_2rdacontent _atext |
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| 337 |
_2rdamedia _aunmediated |
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| 338 |
_2rdacarrier _avolume |
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| 500 | _aIncludes index. | ||
| 504 | _aIncludes index | ||
| 505 | _aContents: Chapter 1: Quick tips for better business writing -- Chapter 2: Rules for business letters, faxes, memos, and e-mail -- Chapter 3: Cover letters, resumes, and other hiring letters -- Chapter 4: Corresponding with colleagues -- Chapter 5: Corresponding with vendors -- Chapter 6: Corresponding with employees and employers -- Chapter 7: Letters to get, keep, and satisfy customers -- Chapter 8: Business and consumer complaints and requests -- Chapter 9: Credit and collection letters -- Chapter 10: Sales letters -- Chapter 11: Direct marketing letters | ||
| 546 | _aEnglish | ||
| 650 | 0 | _aCommercial correspondence. | |
| 650 | 0 | _aMemorandums. | |
| 650 | 0 | _aFacsimile transmission. | |
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2ddc _cGRM |
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| 998 |
_cgirlie[new] _d02/24/2015 |
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| 999 |
_c2740 _d2740 |
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