000			02831cam a22004094a 4500
001			13631439
003			OSt
005			20170310113410.0
008			040621s2004 dcuab b 001 0 eng
010			_a 2004014594
020			_a0071123385 [paperback]
040			_aDLC _cDLC _dDLC
042			_apcc
043			_an-us---
082	0	0	_222
100			_aGitlow, Howard S.
245	0	0	_aQuality management / _cHoward S. Gitlow,Alan J. Oppenheim,Rosa Oppenheim,David M. Levine
260			_aNew York : _bMcGraw-Hill Companies,Inc., _cc2005
300			_axviii, 797 pages : _billustrations ;
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
500			_aCD Supplementary: Quality management
505			_aContents: Part one Foundations of quality management -- Chapter 1 Fundamentals of quality -- Chapter 2 W.edwards deming's theory of management -- Chapter 3 Fundamentals of statistical studies -- Chapter 4 Defining and documenting a process -- Part two Tools and methods for analytic studies -- Chapter 5 Basic probability and statistics -- Chapter 6 Stabilizing and improving a process with control charts -- Chapter 7 Attribute control charts -- Chapter 8 Variables control chart -- Chapter 9 Out-of-control patterns -- Chapter 10 Diagnosing a process -- Chapter 11 Process capability and improvement studies -- Chapter 12 Design of experiments -- Chapter 13 Inspection policy -- Part three Administrative systems for quality management -- Chapter 14 The fork model for quality management: The handle or transformation -- Chapter 15 The fork model for quality management: The neck or management's education -- Chapter 16 The fork model for quality management: Prong 1,or daily management -- Chapter 17 The fork model for quality management: Prong 2,or cross-functional management -- Chapter 18 The fork model for quality management: Prong 3, or policy management -- Chapter 19 Resource requirements of the detailed fork model -- Part 4 Current thinking about statistical practice -- Chapter 20 Six sigma management -- Appendix a Documentation of minitab data files -- Appendix b Tables -- Index
541			_xChristopher Biore _yBusiness and Accountancy _zBSBA-Marketing Management
546			_aEnglish
650		0	_aAir quality management _zUnited States.
700			_aOppenheim, Alan J.
700			_aOppenheim, Rosa
700			_aLevine, David M.
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0419/2004014594.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cREF
998			_cchristy[new] _d07/15/2014
999			_c475 _d475