000 | 02749cam a22005057a 4500 | ||
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001 | 16607260 | ||
003 | OSt | ||
005 | 20160728115047.0 | ||
008 | 110111s2009 ii a b 001 0 eng d | ||
010 | _a 2010484193 | ||
020 | _a9780198061090 [paperback] | ||
040 |
_aNLE _cNLE _dYDXCP _dNYP _dCOO _dOCLCQ _dUKMGB _dMIX _dBOS _dDLC |
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042 | _alccopycat | ||
082 | 0 | 4 | _222 |
100 | 1 | _aRaghubalan, G. | |
245 | 1 | 0 |
_aHotel housekeeping : _boperations and management / _cG. Raghubalan, Smritee Raghubalan. |
250 | _aSecond Edition. | ||
260 |
_aNew Delhi : _bOxford University Press, _cc2009. |
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300 |
_axii, 732 pages : _billustrations (some color) ; _c25 cm. |
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336 |
_2rdacontent _atext |
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337 |
_2rdamedia _aunmediated |
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338 |
_2rdacarrier _avolume |
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490 | 1 | _aOxford higher education | |
500 | _aAccompanying DVD contains videos and color plates to accompanying the text. | ||
504 | _aIncludes bibliographical references and index. | ||
505 | _aContents: 1. The hotel industry - an overview -- 2. The housekeeping department -- 3. Managing housekeeping personnel -- 4. Contracts and outsourcing -- 5. Planning housekeeping operations -- 6. Daily routines and systems -- 7. Housekeeping inventories -- 8. Composition, care and cleaning of different surfaces -- 9. Hotel guestrooms -- 10. Standard contents of a guestroom -- 11. Cleaning guestrooms -- 12. Cleaning public areas -- 13. Supervision in housekeeping -- 14. Housekeeping control desk -- 15. Budgeting for housekeeping expenses -- 16. Textiles -- 17. Linen and laundry operations -- 18. Uniforms -- 19. Sewing room -- 20. Safety and security -- 21. Ergonomics in housekeeping -- 22. Pest control and waste disposal -- 23. Internal environment -- 24. Interior designing -- 25. Interior decoration -- 26. Hotel renovation -- 27. Flower arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New property operations -- 31. Changing trends in housekeeping. | ||
541 |
_xRene Osorno _yHRM and Tourism _zHRM |
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541 |
_xRene Osorno _yHRM and Tourism _zHRM |
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541 |
_xRene Osorno _yHRM and Tourism _zHRM |
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546 | _aEnglish | ||
650 | 0 | _aHotel housekeeping. | |
700 | 1 | _aRaghubalan, Smritee. | |
830 | 0 | _aOxford higher education. | |
906 |
_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg |
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942 |
_2ddc _cBK |
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998 |
_cMelen[new] _d02/19/2016 |
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998 |
_cSharmine[added] _d07/18/2016 |
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998 |
_cAillen[checked] _d07/28/2016 |
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_c4887 _d4887 |