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040 _aUniversity of Cebu- Banilad
_cUniversity of Cebu- Banilad
100 _aDondoyano, Realyn C.
245 _aSocial media :
_ban effective promotional tool in the case of travel agencies /
_cRealyn C. Dondoyano, Marie Faith Caballes, Kristel Mae Tisado, and Maricar Montebon.
260 _aCebu City :
_c2016.
_bUniversity of Cebu,
300 _av, 82 leaves :
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
501 _aThesis (Bachelor of Science In Tourism) -- University of Cebu- Banilad, 2016.
504 _aIncludes bibliographical references (leaves 54-57).
520 _aSummary: Social media plays a significant roles in many aspects of tourism/specially in information search and decision making behaviors, tourism promotion and focusing on the best practices for interacting with customers. This study assessed the effectiveness of using social media platforms in promoting and creating awareness to the customers about the travel agency's tour package information. Descriptive-correlation method using the researcher-made questionnaire was used to gather the data. Using the random selection, there were one hundred (100) travel agents in this study. The statistical treatments used for data analysis were simple percentage, weighted mean, and chi-square test of independence. The findings showed that majority of the travel agencies in Cebu City were using Facebook as the main social platform, most of the travel agencies were in the form of corporation and had operated for 6-20 years with 1-10 employees. Social media was moderately effective in terms of social media reach, tour package exposure, convenience, cost, and sales. Therefore, promotional enhancement is needed to ensure the efficiency of social media as a promotional tool for the travel agencies in Cebu City in promoting tour packages. The researchers recommend developing a mobile application for travel agencies in Cebu City.
541 _xRene Osorno
_yHRM and Tourism
_zTourism
546 _aEnglish
700 _aCaballes, Marie Faith.
700 _aTisado, Kristel Mae.
700 _aMontebon, Maricar.
942 _2ddc
_cTHE
998 _cmariz[new]
_d10/12/2017
998 _cAillen[checked]
_d10/13/2017
999 _c7669
_d7669