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040 _aUniversity of Cebu- Banilad
_cUniversity of Cebu- Banilad
100 _aAllosada, Francis Grace S.
245 _aLevel of satisfaction of the tourists in the adventure park /
_cFrancis Grace S. Allosada [and four others].
260 _aCebu City :
_c2017.
_bUniversity of Cebu,
300 _aiv, 71 leaves :
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
501 _aThesis (Bachelor of Science in Tourism) -- University of Cebu-Banilad, 2017.
504 _aIncludes bibliographical references (leaves 58-60).
520 _aSummary: Customer satisfaction is one of the best things that a business can offer towards its customer to gain success. This study is to assess the level of satisfaction of the tourists in the Adventure Park in terms of safety, facilities, cleanliness, accessibility of the destination, activities offered and their customer service. The researchers used the descriptive-correlation research using researcher-made questionnaire in gathering the data. There were 100 respondents who answered the survey in the Adventure Park through random sampling. The results were computed through simple percentage, weighted mean and chi-square. The results showed that the customers were highly satisfied with the services that the Adventure Park has offeredin terms of safety, accessibility of the destination, activities in the area and lastly customer service by the Adventure Park while a result of very satisfied with the services in terms of facilities and amenities and cleanliness. There was no significant relationship between the level of satisfaction and the respondent's profile in terms of age and nationality. With these results. this led the researchers to suggest a sustainability plan to maintain the services of safety, accessibility, activities in the area and customer service by the Adventure Park that the management could implement.
541 _xRene Osorno
_yHRM and Tourism
_zTourism
546 _aEnglish
700 _aGador, Karen Jessa C.
700 _aGarcia, Jane Lou A.
700 _aSabas, Jessa Faye Yssah O.
700 _aTacuyan, Marian Therese N.
942 _2ddc
_cTHE
998 _cmariz[new]
_d10/12/2017
998 _cAillen[checked]
_d10/13/2017
999 _c7670
_d7670