000 | 02489nam a2200325 4500 | ||
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003 | OSt | ||
005 | 20190712172825.0 | ||
008 | 171012b xxu||||| |||| 00| 0 eng d | ||
040 |
_aUniversity of Cebu- Banilad _cUniversity of Cebu- Banilad |
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100 | _aAllosada, Francis Grace S. | ||
245 |
_aLevel of satisfaction of the tourists in the adventure park / _cFrancis Grace S. Allosada [and four others]. |
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260 |
_aCebu City : _c2017. _bUniversity of Cebu, |
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300 | _aiv, 71 leaves : | ||
336 |
_2rdacontent _atext |
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337 |
_2rdamedia _aunmediated |
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338 |
_2rdacarrier _avolume |
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501 | _aThesis (Bachelor of Science in Tourism) -- University of Cebu-Banilad, 2017. | ||
504 | _aIncludes bibliographical references (leaves 58-60). | ||
520 | _aSummary: Customer satisfaction is one of the best things that a business can offer towards its customer to gain success. This study is to assess the level of satisfaction of the tourists in the Adventure Park in terms of safety, facilities, cleanliness, accessibility of the destination, activities offered and their customer service. The researchers used the descriptive-correlation research using researcher-made questionnaire in gathering the data. There were 100 respondents who answered the survey in the Adventure Park through random sampling. The results were computed through simple percentage, weighted mean and chi-square. The results showed that the customers were highly satisfied with the services that the Adventure Park has offeredin terms of safety, accessibility of the destination, activities in the area and lastly customer service by the Adventure Park while a result of very satisfied with the services in terms of facilities and amenities and cleanliness. There was no significant relationship between the level of satisfaction and the respondent's profile in terms of age and nationality. With these results. this led the researchers to suggest a sustainability plan to maintain the services of safety, accessibility, activities in the area and customer service by the Adventure Park that the management could implement. | ||
541 |
_xRene Osorno _yHRM and Tourism _zTourism |
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546 | _aEnglish | ||
700 | _aGador, Karen Jessa C. | ||
700 | _aGarcia, Jane Lou A. | ||
700 | _aSabas, Jessa Faye Yssah O. | ||
700 | _aTacuyan, Marian Therese N. | ||
942 |
_2ddc _cTHE |
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998 |
_cmariz[new] _d10/12/2017 |
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998 |
_cAillen[checked] _d10/13/2017 |
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999 |
_c7670 _d7670 |