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040			_aUniversity of Cebu- Banilad _cUniversity of Cebu- Banilad
100			_aBartiana, Eramie Grace V.
245			_aThe lived experience of a tour guide / _cEramie Grace V. Bartiana, Laarni D. Lucino, Nina Ana Marae V. Magday, and Rochelle, D. Tomongha.
260			_aCebu City : _c2016. _bUniversity of Cebu,
300			_aiv, 40 leaves :
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
501			_aThesis (Degree of Bachelor of Science in Tourism) -- University of Cebu- Banilad, 2016.
504			_aIncludes bibliographical references (leaves 33-34 ).
520			_aSummary: Tour guides are the key front-line players in the tourism industry. Tour guide is any person who leads or presents to a group of tourists on an organized tour or activity, of any length, regardless of their employment status. Tourism stages the tourist in the interplay of making a tour into a lived experience for both tourist and tour guides. The purpose of the study is to determine and understand the lived experience of a tour guide. A phenomenological method was used to conduct in-depth interviews with a convenience sample of five accredited tour guides of Cebu City. Audio-recordings were transcribed in verbatim. The gathered data was analyzed and interpreted through finding in the saturation of the answers. The results revealed that tour guides must be flexible, knowledgeable and adjustable in dealing the tourists. Experience being a tour guide was great and will be able to meet different types of tourist behavior. The tour guide experiences have gained understanding in dealing with the tourist having varied personalities and diverse culture. They get to adjust themselves to the kind of tourists they are handling and fit into their culture. These experienced our guides develop skills in interpreting different behavior and how to deal with varied perplexities of tourist. Such that, the required skill is embodied in the conduct of tour guiding as they can easily and readily adjust themselves to please their tourists. Thus, the researchers recommended a Tour Guiding Training Program that would help to enhance the tour guiding skills.
541			_xRene Osorno _yHRM and Tourism _zTourism
546			_aEnglish
700			_aLucino, Laarni D.
700			_aMagday, Nina Marae V.
700			_aTomongha, Rochelle D.
942			_2ddc _cTHE
998			_cmariz[new] _d10/13/2017
999			_c7676 _d7676