000 02907nam a22003017a 4500
003 OSt
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008 171019b xxu||||| |||| 00| 0 eng d
040 _aUniversity of Cebu-Banilad
_cUniversity of Cebu-Banilad
100 _aQuiling, Fritzie Mae,
245 _aThe development of seaport terminal :
_bperspective of the passengers /
_cFritzie Mae Quiling [and four others].
260 _aCebu City :
_c2017.
_bUniversity of Cebu,
300 _aiv, 46 leaves :
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
501 _aTheses (Degree of Bachelor of Science in Tourism)-- University of Cebu-Banilad, 2017.
504 _aIncludes bibliographical references (leaves 39-41).
520 _aSummary: Generally, seaport services have been developing year on year, playing an increasingly important role in the economy and the transportation markets of each country. This study evaluated the development of Pier 3-Terminal 2 for the last five years. This study utilized descriptive-correlation survey method. A researcher-made questionnaire was used in gathering data to the respondents who were the passengers in Pier 3-Terminal 2. The findings of this study show that the majority of the respondents were 16-25 years old and most were males. For the last five years, there were facilities and services development, such as free usage of computers with internet connection, more seating capacity, vending machines, baggage carts, efficient porters, fully air-conditioned premises and x-ray machine scanners for safety purposes. The respondents strongly agreed that these developments were implemented in the terminal and thus gave them a positive effect in traveling. Therefore, the development of Pier 3- Terminal 2 increases the satisfaction of passengers that lead to further enhancement of their facilities , comfort, convenience, safety and security for the passengers. Thus, the researchers recommended that an intervention scheme should be implemented for the maintenance and further developments of the site.
541 _xRene Osorno
_yHRM and Tourism
_zTourism
700 _aVillaester, Ailyn,
700 _aVenezuela, Lou Marie,
700 _aSalibongcogon, Jhessa,
700 _aDuterte, Roel Joseph,
942 _2ddc
_cTHE
998 _cGina[new]
_d10/19/2017
999 _c7700
_d7700